Income Tax Intern (Seasonal)

Pay $16.87/Hour - $18/Hour

Nature of Work, Essential Functions & KSA's

INTRODUCTION:

You can do great work and love what you do with the City of Delaware. We are an organization that succeeds because of teamwork, dedication, diversity, and the innovative spirit of all our employees. The City of Delaware is an award-winning local government organization known for its professionalism, customer service orientation and a strong commitment to distinctive and well-planned community development. The work environment is stable with excellent benefits and retirement packages. Our mission is to ensure an effective government, a healthy economy, being a safe city and welcoming you to be a part of this great community!   

Under the general direction of a department director and/or division supervisor, the Income Tax Intern is assisting with processing of resident and business income tax returns for the City of Delaware. Position requires regular and reliable attendance.

ESSENTIAL FUNCTIONS: For purposes of 42 USC 12101

1.Performs income tax data input and posting.
2.Prepare various written correspondence to citizens and businesses addressing questions, tax returns and request for information. 
3.Maintains records efficiently and accurately.
4.Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

KNOWLEDGE
* Microsoft Office applications - entry level (e.g., Outlook, Word, Excel, Publisher, Access, Sharepoint, OneNote, and Teams) and other computer software.
* City and Department goals and objectives.
* City and Department policies and procedures.
* Government structure and process.
* Standard office procedures.
* Application of customer service procedures and techniques.
* English usage, spelling, grammar, and punctuation.
* Standard office practices and procedures.
* Record keeping and filing practices.

SKILLS
* Excellent organization, attention to detail, accuracy, time management, and critical thinking skills.
* Using tact, discretion, initiative, and independent judgment within established guidelines.
* Civic engagement and customer service.
* Operating a personal computer.
* Developing rapport with internal and external persons that serve as points of primary contact.

ABILITIES
* Understand, interpret, and apply laws, rules, or regulations to specific situations.
* Operate assigned equipment.
* Add, subtract, multiply, and divide.
* Calculate fractions, decimals, and percentages.
* Accurately and efficiently enter and update data into systems and databases.
* Prepare correspondence.
* Understand and follow written and oral instructions, policies, and procedures.
* Be honest, dependable, and trustworthy.
* Maintain effective working relationships.
* Communicate effectively, both in oral and written form.   
* Exercise independent judgement and discretion.
* Work in a professional office environment.
* Define problems, collect data, accurately enter data, establish facts, draw valid conclusions using judgment and analytical skills.
* Learn department functions thoroughly in order to provide general information and explain details department processes and procedures.
* Perform duties accurately and efficiently under time sensitive deadlines.
* Work well under pressure.
* Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions.

Physical Requirements & Working Conditions

PHYSICAL REQUIREMENTS

1.The primary duties of this class are performed in a general office environment.
2.Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively on the telephone and in person.
3.Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to review documents and file them in a prescribed order, and to organize documents and materials according to instructions.
4.Sufficient manual dexterity with or without reasonable accommodation, which permits the employee to operate a personal computer and other office equipment.
5.Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to work in an office setting, to lift up to twenty-five (25) pounds on a regular basis, and to sit for extended periods of time at computer station.

Training, Experience, and Qualifications

QUALIFICATIONS:

EDUCATION/EXPERIENCE
1.Possession of a high school diploma or GED equivalency.
2.Related experience and/or training preferred.
3.Regular and reliable attendance
4.Any combination of training and experience which will indicate the possession of the skills, knowledge and abilities listed below.

Supplemental Information / Special Requirements

ADDITIONAL INFORMATION:

The City of Delaware offers a complete benefits package to full-time employees including: health, dental, and life insurance, retirement pension and savings plans, paid holidays, vacation, sick leave, and longevity pay and in many positions, paid uniforms or clothing allowance. This position is part of the Management Pay Plan.  Details about the compensation and benefits for this position can be found in the agreement by clicking here.
The information above is intended to be illustrative of the kinds of duties that may be assigned to the position and should not be interpreted to describe all the duties which may be required of employees holding this position.
The City of Delaware is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. In compliance with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Act Amendment Act (ADAAA), the City of Delaware will provide reasonable accommodations, upon reasonable request, to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.